Terms of Service. Client Responsibilities, Delivery & Operations.
Essential terms and operational conditions governing client engagement, website development, service delivery, and ongoing technical support across DScholar Web platforms.
Operational Terms & Conditions Before Service Engagement
By engaging our web development, hosting, or technical support services on www.dscholarweb.com, clients agree to adhere strictly to the operational conditions set forth below.
Service Provisioning & Project Delivery Terms
DScholar Web provides web development, digital maintenance, and infrastructure management strictly aligned with the features defined under your purchased subscription tier.
- Client Resource Provisioning: Clients must provide required website content, branding assets, images, and text in a timely manner. Delays in client submission extend delivery timelines accordingly.
- Scope Limits: Technical requests beyond the explicit inclusions of your active plan are treated as custom add-ons and require additional billing approvals.
- Onboarding & Setup: Initial deployment begins upon payment verification through SureCart, PayPal, or Razorpay.
Dashboard & Security Management
Clients maintain dedicated access via our Customer Dashboard.
Clients are solely responsible for protecting password credentials, ensuring administrative permissions are restricted, and notifying us immediately of any unauthorized access attempts.
e-Workspace Operational Guidelines
Project communication, ticket tracking, and file delivery occur inside e-Workspace.
Clients must utilize e-Workspace strictly for business operations related to their active project. Uploading harmful code, illegal material, or offensive assets is grounds for immediate termination.
Acceptable Content & Usage
Websites hosted or designed by DScholar Web must comply with applicable international laws.
We reserve the right to suspend services without prior notice if a client site distributes malware, engages in phishing, breaches intellectual property rights, or hosts illegal materials.
Subscription Billing & Gateways
Subscriptions are billed on a recurring basis via SureCart using PayPal or Razorpay.
Failure to settle subscription invoices prior to the renewal date will result in automated service suspension, portal access lockouts, and potential web offline status.
Maintenance, Uptime & Data Backups
While we implement routine backups and high-availability server configurations, clients are encouraged to maintain independent local records of critical business data.
DScholar Web is not liable for data loss caused by third-party plugin conflicts introduced independently by clients.
Service Suspension & Termination
Services may be suspended for overdue balances, breaches of these terms, or severe security compromises.
Plan cancellations and subscription terminations follow the legal guidelines set forth in our official Cancellation & Refund Policy.
Interconnected Governance Policies
These Terms of Service operate in coordination with our comprehensive suite of legal and operational policies:
- 🌐 Domain Ownership Policy: Outlines domain holding rules and client usage obligations at Domain Ownership Policy Portal.
- 🛡 Privacy Policy: Outlines data protection and zero data-sale standards at Privacy Policy Portal.
- ⚡ Upgradation Policy: Details automated plan changes and prorated charges at Upgradation Policy Portal.
- 🛑 Cancellation & Refund Policy: Reviews terms surrounding plan cancellations and early termination consequences at Cancellation & Refund Policy Portal.
- 👤 Customer Portal: Manage active records and subscriptions at the Customer Dashboard.
Have questions regarding our Terms of Service?
Our client support team is available to assist you with service level agreements, project scope inquiries, or account terms.
DScholar Web — an ambitious service Unit of DScholar Research Consultancy and Analytics (OPC) Private Limited.
